⭐ Point-of-service reviews, reinvented

More 5-star reviews. Fewer 1-star surprises.

Two QR codes per location. One funnels happy customers straight to Google. The other catches problems privately — before they become a public one-star rant — and ties every rating to the employee who earned it. Built for any business with walk-in customers.

Start free 90-day trial → See live demos
No login for customers Set up in 10 minutes No POS integration

Two QR codes. Two problems solved.

Every location gets a feedback layer that runs two ways at once — rate the business, or rate the person who served you. Turn either mode on per store; customers just scan, tap a star, and walk out.

Mode 01 · Reputation

Send the happy ones to Google. Keep the rest private.

One QR at the counter, table, or door. A 5-star rating gets a one-tap path to your Google, Yelp, or Facebook page while the customer is still smiling. Anything lower routes straight to your phone — privately — so you can fix it before it gets posted.

  • Smart routing by rating — wins go public, problems stay internal
  • Real-time SMS / email alert the moment a low rating comes in
  • Optional "want a manager to follow up?" capture form
Mode 02 · Service quality

Kill the receipt survey nobody fills out.

A QR per employee — on the nametag, the receipt, the table card. The customer scans, taps a star, and the rating attaches to whoever served them. You finally know who's actually moving the needle, store by store, shift by shift.

  • Every rating attributed to a specific employee
  • Live leaderboards for managers, owners, and corporate
  • Recognition and coaching tied to real customer scores
Today — the receipt survey

The 3-code gauntlet

  1. 1 Customer types a URL from the receipt into a browser
  2. 2 Enters a 4-digit store code
  3. 3 Enters a 3-digit employee code
  4. 4 Solves a CAPTCHA
  5. 5 Finally answers 6 questions on a desktop-first form
1.4%
of customers actually finish.
The other 98.6% bail before the first question.
With Pulse

Scan. Tap. Done.

  1. 1 Customer scans the QR — at the register, the table, or next to the cashier's name
  2. 2 Picks 1–5 stars on the page that loads instantly
  3. 3 (Optional) drops a one-line comment
  4. 4 5-star reviewers get a one-tap nudge to also post on Google
7.8%
complete the rating.
5.6× the volume of usable, attributed feedback.

Works for one shop — or a thousand.

Run a single café or 1,200 stores. Every level sees what they need to act on: corporate sees the whole network, owners see their stores, managers see their location, employees see their own scores. No spreadsheet exports, no third-party BI tool, no monthly tickets to IT.

TIER 1
Corporate
HQ · Brand
  • Nationwide CSAT & trend
  • Region-by-region rollups
  • Top & bottom store leaderboard
  • Single-contract billing
TIER 2
Owner
Multi-store · Franchisee
  • All your stores, ranked
  • Manager performance signal
  • Compare store vs region
  • Hire/fire decision support
TIER 3
Manager
Single store
  • Live employee leaderboard
  • Generate & print QRs
  • Read negative comments first
  • Real-time low-rating alerts
TIER 4
Employee
On the floor
  • Your own CSAT, live
  • Read every kind word you got
  • Recognition tied to score
  • One QR — yours, on every receipt
5.6×
More completed reviews than legacy code-based survey flows
8s
Median time from QR scan to submitted rating
10min
To set up a location — print the sheet, hang it, done
0
POS integrations required. Print one extra row on the receipt.

One location. Or all of them.

Branded QR codes, leaderboards, and real-time alerts. Start on the Founders' 90 — full features, no card.

Founders' 90
Free90 days

Full Starter unlocked. No card required.

  • Branded QR codes per location
  • Both review modes
  • Real-time alert routing
  • Employee leaderboards
Start free trial →
Business
$129/mo

Up to 5 locations under one roof.

  • Everything in Starter
  • Up to 5 locations
  • Cross-location rollups
  • Manager scorecards
Start free trial →
Enterprise
Custom

Franchise / chain rollups, SSO, and SLA.

  • Everything in Business
  • Unlimited locations
  • SSO / SAML
  • Dedicated CSM
Contact us →

90-day trial. No card required. Cancel anytime. · View the sell sheet →

See Pulse at your scale.

Three live demos with real-shape data — pick the one closest to your operation and click straight into the dashboard.

🔨
Enterprise · Multi-location
Ace Hardware
1,247 stores, region rollups, top & bottom leaderboards.
Open demo →
Indie · Employee-attributed
Mill & Stone Coffee
Single location, 8 baristas, live employee leaderboard.
Open demo →
🍽️
Storefront · Real-time alerts
Barlowe's Bistro
One QR, by-shift breakdown, instant low-rating alerts.
Open demo →